Privacy Policy - Snail eCommerce App

Last updated: January 10, 2026

1. Introduction

This Privacy Policy describes how Snail Facebook Pixel ("we", "us", or "our") collects, uses, and protects your information when you use our Facebook application (App ID: 774597055638015) in connection with the Snail Facebook Pixel Wix app.

This app enables merchants to authenticate with Facebook to access their Facebook Pixel data and manage pixel configurations for their Wix stores.

2. Information We Collect

2.1 Facebook Authentication Data

When you log in through Facebook, we collect:

  • Your Facebook User ID
  • Access tokens for Facebook API authentication
  • Basic profile information (name, email) if provided

2.2 Facebook Pixel Data

To provide the service, we access:

  • List of Facebook Pixels associated with your account
  • Pixel IDs and names
  • Pixel configuration data
  • Event tracking settings

2.3 Usage Data

We may collect information about how you use the app, including:

  • Login timestamps
  • API request logs
  • Error logs for troubleshooting

3. How We Use Your Information

We use the collected information solely for the following purposes:

  • Authentication: To verify your identity and grant access to your Facebook Pixel data
  • Service Provision: To retrieve and display your Facebook Pixel list and configuration options
  • Integration: To connect your selected Pixel with your Wix store through the Snail Facebook Pixel app
  • Support: To provide customer support and troubleshoot technical issues
  • Security: To detect and prevent fraud, abuse, and unauthorized access

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Facebook: As required for API authentication and data retrieval, in accordance with Facebook's Platform Policy
  • With Wix: To integrate Pixel data with your Wix store through the Snail Facebook Pixel app
  • Legal Requirements: If required by law or to protect our rights and safety
  • Service Providers: With trusted third-party service providers who assist in operating our service, subject to confidentiality agreements

5. Data Storage and Security

Data Storage: We store your Facebook access tokens securely and only for the duration necessary to provide the service. Pixel data is retrieved in real-time and not permanently stored on our servers.

Security Measures: We implement appropriate technical and organizational security measures to protect your data, including:

  • Encrypted transmission of data (HTTPS)
  • Secure token storage
  • Access controls and authentication
  • Regular security audits

6. Your Rights and Choices

You have the right to:

  • Access: Request access to your personal data we hold
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal obligations)
  • Revoke Access: Revoke Facebook app permissions at any time through your Facebook settings
  • Uninstall: Uninstall the app, which will revoke access to your Facebook Pixel data

To exercise these rights, please contact us at snail.ecommerce@gmail.com

7. Facebook Data Use Policy Compliance

This app complies with Facebook's Platform Policy and Data Use Policy. Specifically:

  • We only access Pixel data necessary for the app's functionality
  • We do not share Pixel data with third parties
  • We do not use Pixel data for advertising purposes
  • We respect user privacy and data protection rights

8. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of the app after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: snail.ecommerce@gmail.com

Updated on January 10, 2026

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