01
Introduction
Snail eCommerce ("we", "our" or "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your information when you visit our website and use our services.
02
Information we collect
2.1 Personal information
We may collect personal information you voluntarily provide when you:
- —Register for an account
- —Contact us through our website
- —Subscribe to our newsletter
- —Use our services
This may include your name, email address, phone number and any other information you choose to provide.
2.2 Automatically collected information
When you visit our website we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
03
How we use your information
We use the information we collect to:
- —Provide, operate and maintain our services
- —Improve, personalise and expand our services
- —Understand and analyse how you use our services
- —Develop new products, services, features and functionality
- —Communicate with you for customer service and support
- —Send marketing and promotional communications
- —Find and prevent fraud
04
Data protection
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
No method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
05
Your rights
Depending on your location, you may have the following rights regarding your personal information:
06
Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies, or to indicate when a cookie is being sent.
07
Third-party services
Our website may contain links to third-party websites or services that are not owned or controlled by Snail eCommerce. We have no control over, and assume no responsibility for, the privacy policies or practices of any third party.
08
Changes to this privacy policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date above.
09
Contact us
If you have any questions about this privacy policy, get in touch — a person, not a ticket queue, will answer.
Looking for the website terms instead? Terms & conditions.